Junior Consultant

Kick-start your consulting career at Fellow. As a Junior Consultant, you'll gain hands-on experience across customer support, project coordination, and software development — working closely with customers and experienced colleagues from our office in Odense.
Odense
·
Full-time

Is it you we're looking for?

Are you passionate about technology, customer support, and software development? Do you enjoy solving problems, working closely with customers, and contributing to digital solutions that create real value?

As a Junior Consultant, you'll play an important role in supporting both our customers and our development teams. You'll gain hands-on experience across customer support, project coordination, operations, and software development while working alongside experienced colleagues in a collaborative environment.

This is an ideal opportunity for someone looking to kick-start their consulting career in digital transformation and software development.

What your working day looks like

From our centrally located office in Odense, you'll work closely with customers, developers, and consultants to ensure smooth operations and continuous improvements across our digital solutions.

Your responsibilities will include:

  • Providing first-line customer support and ensuring a professional, consistent, and positive customer experience.
  • Responding to customer inquiries and helping identify, troubleshoot, and resolve technical issues.
  • Coordinating with development teams to ensure bugs and operational issues are prioritised and resolved efficiently.
  • Supporting communication with customers through newsletters, service updates, and operational status information.
  • Helping improve AI-assisted customer support to increase automation and continuously enhance the customer experience.
  • Supporting the day-to-day coordination of development activities for one of our key customer projects.
  • Assisting in planning, prioritising, and following up on development tasks together with Product Owners and senior consultants.
  • Collaborating with software developers to deliver new features, improvements, and bug fixes across Fellow's customer portfolio.
  • Participating in software development tasks using modern technologies and development practices.
  • Contributing to documentation, testing, quality assurance, and continuous improvement initiatives.
  • Learning and growing through close collaboration with experienced consultants, developers, and customer success specialists.

What we are looking for

We're looking for someone who is curious, structured, and eager to learn. You enjoy helping people, have a technical mindset, and are motivated by working in a dynamic consulting environment where no two days are the same.

Ideally, you:

  • Have an educational background in Computer Science, Software Engineering, IT, or a related field—or are about to graduate.
  • Have some experience with software development through studies, internships, or personal projects.
  • Enjoy troubleshooting technical issues and helping customers succeed.
  • Have an interest in customer support, digital products, and technology consulting.
  • Are comfortable communicating with both technical and non-technical stakeholders.
  • Have a structured approach to planning and coordinating your work.
  • Are eager to learn modern development tools, cloud technologies, and agile ways of working.
  • Communicate fluently in both Danish and English.

Why Fellow?

At Fellow, we believe that the best consultants combine technical expertise with empathy, curiosity, and a genuine desire to help customers succeed.

As a Junior Consultant – Developer & Support Engineer, you'll have the opportunity to develop your technical skills while gaining valuable experience in customer engagement, project coordination, and software delivery. You'll work on meaningful digital solutions, collaborate with talented colleagues, and build a strong foundation for a future career in consulting, development, or project leadership.

If you're excited about learning, solving problems, and making a real impact for customers, we'd love to hear from you. Send your application and CV to Marco Bjørslev Jensen at mbj@fellow.dk — or reach out for an informal chat on +45 6130 6168. We review applications on a rolling basis.