We help businesses to become truly customer-centric by delivering great digital customer journeys across all touch points
CXM doubles revenue
2x
Revenue growth
Great Customer Experience Management can deliver significant revenue growth
- McKinsey (2023) "Experience-led growth: A new way to create value"
Trusted CX technologies
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René Tristan Lydiksen, PhD
Founding Partner. Over 20 years of experience driving strategic corporate sales and marketing of complex products and services across international markets. Proven track record in leveraging digital platforms, financial scenario design, and performance metrics to deliver growth. Expert in customer behavior analysis, market trend forecasting, KPI management, CRM optimization, marketing ROI, and continuous improvement processes. Phd in Strategy and Business Growth.
We have developed a Customer Experience (CX) maturity assessment, which serves as a valuable starting point for identifying your organization's strengths and areas for improvement in terms of customer experience.